Introduction
Henan Youruiyi Biotechnology Co., Ltd. (hereinafter referred to as "we", "our company", or "Youruiyi") values your privacy protection. This privacy policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us.
Please carefully read and understand the entire content of this privacy policy before using our services. If you do not agree with any part of this privacy policy, you should immediately stop using our services. When you start using our services, it means you have fully understood and agreed to all the contents of this privacy policy.
Important Notice
This privacy policy only applies to services we provide through websites, mobile applications, emails, phone calls, and other channels. If you access other websites or services through third-party links, please check the privacy policy of that third party.
1. Information We Collect
To provide you with quality services, we may collect the following types of personal information:
1.1 Information You Provide Directly
- Contact Information: Name, email address, phone number, company name, position, etc.
- Account Information: Username, password, security questions and answers, etc.
- Business Information: Inquiry content, order information, sample requests, technical support requests, etc.
- Communication Information: Content of your communications with us via email, phone, online chat, or forms.
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information:
- Device Information: IP address, browser type and version, operating system, device model, etc.
- Usage Information: Pages visited, links clicked, time spent, date and time of access, etc.
- Location Information: Approximate geographic location (based on IP address).
- Cookies and Tracking Technologies: Information about how you use our website.
1.3 Information Obtained from Third Parties
Where permitted by applicable law, we may obtain your information from third parties, such as:
- Business partners and suppliers
- Social media platforms (when you interact with us through social media)
- Publicly available information sources
2. How We Use Your Information
We use the collected information for the following purposes:
| Purpose | Description |
|---|---|
| Providing Services | Processing your inquiries, orders, sample requests, and providing technical support and services |
| Communication | Responding to your inquiries, sending service-related notifications, technical documents, and update information |
| Improving Services | Analyzing usage patterns, improving website functionality, user experience, and service quality |
| Marketing and Promotion | Sending product information, promotional activities, and technical materials with your consent |
| Legal Compliance | Complying with applicable laws and regulations, enforcing our terms and conditions, and protecting our legitimate rights and interests |
| Security | Detecting and preventing fraud, security vulnerabilities, and potential risks |
We will only use your personal information within the scope permitted by law. If we plan to use your personal information for other purposes not covered by this privacy policy, we will obtain your consent in advance.
3. How We Share Your Information
We are committed to keeping your personal information confidential and will not sell, rent, or trade your personal information. However, we may share your information in the following cases:
3.1 Necessary Service Providers
We may share information with third parties that provide services to us, such as:
- Website hosting and operation service providers
- Email service providers
- Customer relationship management (CRM) system providers
- Payment processing service providers (if applicable)
- Logistics and delivery partners
3.2 Legal Requirements
We may disclose your information in the following cases:
- Complying with laws and regulations or government agency requirements
- Enforcing our service terms or protecting our legitimate rights and interests
- Preventing or investigating possible fraud, security threats, or technical issues
- Protecting the personal safety of Youruiyi, our users, or the public
3.3 Business Transfers
If Youruiyi is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will ensure that the recipient of personal information complies with this privacy policy.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your website experience, analyze website usage, and support our marketing activities.
4.1 Types of Cookies
4.2 How to Control Cookies
Most browsers allow you to control cookies:
- View and delete cookies you have
- Block third-party cookies
- Block cookies from specific websites
- Delete all cookies when closing the browser
Please note that if you choose to disable cookies, some functions of our website may not work properly.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
- Using SSL/TLS encryption technology to protect data transmission
- Encrypting stored information where appropriate
- Restricting employee access to personal information, only allowing access to employees who need to know
- Regular security assessments and vulnerability scans
- Implementing security incident response plans
Security Reminder
Although we have taken reasonable security measures, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security of information, and you need to understand the inherent risks of providing information over the internet.
6. Data Retention
We only retain your personal information for as long as necessary to achieve the purposes described in this privacy policy, unless the law requires or allows a longer retention period.
When determining retention periods, we consider the following factors:
- The duration of our business relationship with you
- Whether we have a legal obligation to retain data
- Whether the data has value related to litigation or investigation
- The nature of the data and processing purposes
When personal information is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Under applicable law, you may have the following rights regarding your personal information:
| Right | Description |
|---|---|
| Right of Access | You have the right to know if we process your personal information and obtain a copy of that information |
| Right to Rectification | You have the right to request correction of inaccurate or incomplete personal information |
| Right to Erasure | Under certain circumstances, you have the right to request deletion of your personal information |
| Right to Restrict Processing | Under certain circumstances, you have the right to restrict our processing of your personal information |
| Right to Data Portability | You have the right to obtain your personal information in a structured, commonly used, and machine-readable format |
| Right to Object | You have the right to object to processing activities based on our legitimate interests |
| Right to Withdraw Consent | If processing is based on your consent, you have the right to withdraw consent at any time |
7.1 How to Exercise Your Rights
To exercise any of the above rights, please contact us through the following methods:
- Send an email to: privacy@youruiyi.com
- Mail to: No. 1 Nongye Road, Jinshui District, Zhengzhou City, Henan Province, Postal Code: 450000
- Phone: 400-123-4567
To protect your privacy and security, we may require you to provide identification before processing your request. We will usually respond within 30 days of receiving your request.
8. Children's Privacy
Our services are not directed at children under 16 years of age. We do not intentionally collect personal information from children under 16. If you are a parent or guardian and believe your child has provided personal information to us, please contact us. If we discover that we have collected personal information from a child under 16 without verifiable parental consent, we will take steps to delete the information as soon as possible.
9. International Data Transfer
Your personal information may be transferred to servers outside your country/region for processing and storage. The data protection laws in these countries/regions may differ from those in your country/region.
We will take appropriate measures to ensure that your personal information is adequately protected in accordance with this privacy policy and applicable laws, including using standard contractual clauses or other appropriate safeguards.
10. Privacy Policy Updates
We may update this privacy policy from time to time. For significant changes, we will publish the updated privacy policy on the website and, where appropriate, notify you via email or other means.
We encourage you to regularly check this page for the latest information. The "Last updated" date at the top of this privacy policy indicates the time of the most recent revision.
Continuing to use our services means you accept the updated privacy policy. If you do not agree with the updated privacy policy, you should stop using our services.
11. Contact Us
If you have any questions, comments, or concerns about this privacy policy or our privacy practices, please contact us through the following methods:
privacy@youruiyi.com
We usually respond within 2 business days
Phone
400-123-4567
Working hours 9:00-18:00
Mailing Address
Henan Youruiyi Biotechnology Co., Ltd.
No. 1 Nongye Road, Jinshui District, Zhengzhou City, Henan Province
Postal Code: 450000
Attention: Data Protection Officer
© 2024 Henan Youruiyi Biotechnology Co., Ltd. All rights reserved
The final interpretation right of this privacy policy belongs to Henan Youruiyi Biotechnology Co., Ltd.